What Makes a Good Online Accountant?

 

 

Given there’s no shortage of online accountants – something you’ll no doubt know having perhaps stumbled across this article – it’s important that you’re able to recognise a good one from a bad one. 

So, without further ado, what is it that you should be looking out for when finding a new accountant?

 

In other words, what are the qualities that all fantastic accountants have?

 

1. A range of accountancy services

If you’re considering engaging an online accountant, like QAccounting, it’s worth keeping an eye out for ‘accounting packages’. In short, an accounting package is made up of any number of accounting services (from bookkeeping to company and personal tax returns). They are designed to provide you with most (if not all) of everything you need for one simple, fixed monthly price. Good accountants will usually offer a handful of accountancy packages, which may include extras like business insurance and legal services. 

2. Value for money and competitively priced

Some accountants are cheaper than others, naturally. And while price should always be a consideration, you’re perhaps better off focusing on value – by this we mean what you get for your money.

When perusing online accountants, you’ll notice that many prices start off around the £100 per month + VAT mark (QAccounting is slightly cheaper). However, not all of these packages are full service accounting solutions like the ones QAccounting offers. Some accountants might expect you to pay for add ons throughout the course of the year – typically self-assessment tax returns – that increase the cost of your overall accounting spend. 

Join The Industry Experts

Over the years we have spoken with numerous clients that have grown dissatisfied with their accounting provider. There are many reasons why people decide to switch away from their accountant, and we aim to help anyone who is looking for a more pro-active approach to managing their company accounts.

3. Respected and rated by others

Reputation matters, regardless of the business, industry or product. With an abundance of accountants to choose from, do your homework and only engage them if they come recommended. It’s worth checking out any online trust scores and reviews from customers, which will help you gauge if an accountant is as good as they say they are. 

Referrals are another way of telling how highly rated accountants are. For example, at QAccounting, more than half of our new customers are referred to us by existing clients, which we think speaks volumes of the services we provide. 

To learn more about referring someone to us, please click here.

4. Excellent customer service

Before engaging an accountant, ask them how much of their time you can expect for the price you’re about to pay. Can you phone them as and when to pick their brains or will you be charged for the privilege? Will you have an Account Manager – a point of contact – who you can lean on for support and who will get to know you, your business, your goals and plans? The level and type of customer service you’ll receive is important and could play a role in helping you grow a successful business. 

QAccounting offers a range of leading accountancy services and is rated 92% by customers. To learn more about referring a friend or switching to QAccounting please request a callback – one of our friendly and knowledgeable accountants will be in1 touch.

More Blogs

How to Register for VAT

VAT is an acronym for Value Added Tax and it is a consumption tax levied on the value added to goods and services at each stage of production or distribution. Whenever a business sells goods or services, VAT is added to the sale price. For business owners, understanding the ins and outs of VAT and knowing when and how to pay it, is a huge factor in running a compliant operation. VAT impacts various aspects of a business’s financial health so it’s important to meet this obligation by managing VAT compliance at all times. This involves a meticulous approach to invoicing, record keeping and reporting. Apart from simply charging VAT and submitting regular VAT returns to HM Revenue and Customs (HMRC), businesses can also reclaim VAT paid on their purchases which can reduce their overall tax burden. In this article, we take an in-depth look at how to register for VAT in the UK.

Accounting Team

Capital Gains Tax Basics, a Complete Guide

Capital gains tax in the UK, also sometimes referred to as CGT for short, is a tax on the profit you make when you sell certain assets for more than you paid for them originally. This tax applies to a wide range of assets including real estate, stocks, bonds, precious metals and property. It generally excludes personal assets such as cars or household goods. Capital gains tax targets the gain or profit made from the asset sale, rather than the total amount received, impacting individuals, trusts, and estates that sell assets for a profit. The revenue generated from capital gains tax serves as a source of income for governments, contributing to public funding.

Accounting Team

Guide To Dividend Tax for the 2024/25 Season

Dividend tax refers to the tax levied on income received from dividends paid out by companies to shareholders. This tax applies to individuals who own shares in companies and receive dividends as a source of income. It’s important to differentiate dividend tax from corporate tax, which is paid by companies on their profits – dividend tax in the UK is the responsibility of the shareholders receiving the dividends. The rate of dividend tax varies depending on the taxpayer’s income tax band – basic, higher or additional rate.

Accounting Team