At QAccounting, our mission is to constantly improve our service offering to our clients. We are always asking; “how could it be better?”
So how do we do this?
Well, we ask the people in the know, our clients. We recently hosted a ‘Contractor Forum’ where we invited a cross section of our clients to discuss our services with their Account Managers (our clients dedicated point of contact) and the Directors of QAccounting.
Both parties found the exercise very informative and as a result, we are currently looking into making several important changes to some of our key service offerings.
Clients can look forward to improvements in their Monthly Business Snapshot, (their Company’s cash flow summary). Changes that will make key information easier to understand; totals shown in terms of year to date figures, available funds to withdraw from the business each month, clarify confusion regarding tax reserves, directors loans and dividends.
Also on the wish list was the ability to notify clients of their tax liabilities ahead of time, real time information at their fingertips available through our client portal. A challenging one but not out with the realms of possibility, so watch this space!
All of the attendees agreed that time spent meeting their Account Manager face to face was much more beneficial than time spent by email or on the phone. Whilst this isn’t practical for all of our clients, anyone who wishes to is more than welcome to book a meeting with their Account Manager. The recent invite to clients to meet with their Account Manager and a representative of Kudos financial services for an Annual Review is a clear example of this new approach.
Finally, we are broadening the range of topics covered in our client guides, to include informative advice on hot potatoes such as buying vehicles, buying property, interview costs and Contractor Mortgages. In addition we continually update our FAQ’s and are planning on arranging some technical seminars in association with our business partners, all with the aim of helping our clients on-going understanding of the requirements and complexities of running a Limited Company.
The Contractor Forum will be a quarterly event, watch out for your invite from your Account Manager for a chance to be involved and shape QAccounting’s future service offering. Contact us if you want to learn more.
Can an accountant help your start-up grow?
As any business owner will tell you, launching a company isn’t exactly the easy option. But it’ll take something else, too. The support of a good accountant. If you’re a start-up founder (or still in the planning stages) and wondering if it’s time you got an accountant, look no further. This article will tell you what you need to know.
Why do I need a specialist property accountant?
Finances in property and real estate can be seriously complicated, even to a seasoned accountant. That’s why we recommend you seek the help of a specialist property accountant to keep everything straight. Let’s look at some of the basics involved.
How to choose the right type of accountant for your business
The accountant/client relationship is an important one as this is the person who’ll be by your side as you navigate the choppy waters of business ownership, so you’ll need to choose wisely. Here are eight pointers on how to choose the right type of accountant for your business.