Submission of Timesheets & Expenses from Preferred Email Addresses
We would like to remind you of recent changes implemented to enhance our automated process for the submission of your timesheets and expenses. We advised of these changes in our February newsletter and have recently received a high volume of calls and email regarding the changes.
Our timesheet & expense processing system has been updated to recognise a second preferred e-mail address for you as standard. This means that your timesheet/expenses will be automatically recognised and processed against your Company should you submit to email@example.com from either of these two preferred e-mail addresses. The changes were introduced to remove any manual intervention that was previously required which could lead to a delay in the processing of your invoice.
Please note however that should you submit from any other e-mail address, you will receive an automated email bounce back advising that your timesheet/expenses have been returned unprocessed and you will be required to resubmit from either of the two preferred email addresses.
It is therefore really important that you notify your Account Support Team of your two preferred e-mail addresses so we can ensure our records are up to date.